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THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. RAMALOGY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, TO THE EXTENT PERMITTED BY LAW, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, ACCURACY, RELIABILITY, AND NON-INFRINGEMENT.
The Company does not warrant that the Software or related services will meet all of the Client's specific requirements, or that the Software will be constantly available, uninterrupted, timely, secure, or error-free. The Company does not guarantee that the results obtained through the use of the Software will always be effective, accurate, complete, or reliable, or that all errors or defects will be corrected immediately or at all.
The Client is solely responsible for determining the appropriateness and suitability of the Software for its particular requirements and assumes responsibility for its use, configuration, operation, data entry, and internal processes.
Liability Limitation: To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss arising from the use of, or inability to use, the Software, including:
The Client is responsible for ensuring the accuracy and completeness of information entered into the Software and for reviewing and verifying important records, calculations, reports, transactions, and other outputs generated or maintained through the Software.
All entries, modifications, configurations, approvals, and transactions performed by the Client or its authorized users are the responsibility of the Client. Ramalogy shall not be responsible for any errors, omissions, unauthorized entries, alterations, or inaccurate information entered, modified, or processed by the Client or its users.
Data Backup: The Client is responsible for maintaining appropriate and regular backups of its data unless backup management has been specifically included in a separate written agreement with the Company. For offline or local installations, the Client is particularly responsible for maintaining suitable backup arrangements and protecting its local database and systems.
For offline or local Software installations, the Company does not have continuous real-time monitoring or unrestricted remote access to the Client's local system unless separately agreed in writing. The operation and availability of such Software may depend upon the Client's hardware, operating system, local network, storage, power supply, security environment, and other local infrastructure.
The Company shall not be responsible for issues, errors, downtime, data loss, or data corruption resulting from hardware failure, operating-system problems, storage-device failure, network failure, power interruption, malware, unauthorized access, user actions, improper configuration, or failure to maintain appropriate backups.
Third-Party Services: Certain Software features may depend upon third-party services, APIs, payment gateways, messaging services, government platforms, cloud services, internet services, or other external systems. The Company does not guarantee the continuous availability, performance, accuracy, or functionality of such third-party services.
Any interruption, modification, suspension, technical failure, policy change, API change, access restriction, or unavailability of a third-party service may affect the corresponding functionality of the Software, and the Company shall not be responsible for such external circumstances.
Industry-Specific Responsibility: Where the Software is used for healthcare, education, accounting, billing, dairy, financial, administrative, or other specialized purposes, the Software is provided as a technological management and record-keeping tool. The Client remains responsible for its professional, managerial, statutory, regulatory, financial, administrative, clinical, educational, or other obligations applicable to its organization.
For healthcare-related Software, the Company does not provide medical diagnosis, treatment, clinical decision-making, or professional medical advice merely by providing the Software. Healthcare professionals and healthcare organizations remain responsible for their professional judgment and decisions.
For accounting, taxation, statutory, educational, financial, or other regulated activities, the Client remains responsible for verifying the relevant records and obtaining professional or regulatory advice wherever required.
Software Results and Reports: The Company does not guarantee that every report, calculation, result, output, or information generated through the Software will be suitable for every purpose. The Client should regularly review and verify important records before relying upon them for financial, administrative, statutory, operational, clinical, educational, or other decisions.
To the maximum extent permitted by applicable law, the Company's total aggregate liability arising out of or relating to the Software or related services shall not exceed the amount actually paid by the Client to Ramalogy for the relevant Software license or service agreement giving rise to the claim.
Nothing contained in this Disclaimer shall be interpreted as excluding or limiting any liability which cannot legally be excluded or limited under applicable law.
Software Suitability: The Client is responsible for evaluating the Software before using it for its particular operational requirements. The Company does not guarantee any particular financial, operational, educational, healthcare, administrative, or business result from the use of the Software.
Client & Financial Disputes Ramalogy shall not be responsible for resolving or bearing liability for disputes, claims, or disagreements between the Client and its customers, patients, students, employees, vendors, or other third parties relating to payments, fees, refunds, balances, transactions, records, or services. Ramalogy shall not be responsible for resolving or bearing liability for disputes, claims, or disagreements between the Client and its customers, patients, students, employees, vendors, or other third parties relating to payments, fees, refunds, balances, transactions, records, or services. The Client is solely responsible for verifying all transactions, payments, fees, refunds, balances, records, and other information entered or generated through the Software, maintaining appropriate records, and resolving such disputes with the concerned parties, subject to applicable law.
Changes to Disclaimer: Ramalogy reserves the right to change, update, or modify this Disclaimer from time to time. Updated versions may be published through the Company's website, Software, documentation, or other appropriate communication channels.
Governing Law & Jurisdiction: This Disclaimer shall be governed by and interpreted in accordance with the applicable laws of India. Subject to applicable law, the courts having competent jurisdiction at the district in which Ramalogy's registered office is situated shall have jurisdiction over disputes arising out of or relating to the Software or services.
Acceptance: By purchasing, installing, activating, accessing, or using the Software, the Client acknowledges that it has read and understood this Disclaimer and agrees to the limitations and responsibilities stated herein, subject to applicable law.